At okking, your privacy is more than a legal obligation — it is a responsibility we take seriously. This document transparently explains how we collect, use, store, and protect your personal information.
okking Privacy Commitment: We do not sell, rent, or trade members' personal data to any third party for marketing purposes. Your information is used solely to enable us to provide you with a better, safer, and more personalised service.
Welcome to the okking Privacy Policy. This document is published by okking, the operator of an online entertainment platform accessible at okking.cx. This policy outlines our privacy practices and how we handle the personal information you provide when using the okking platform.
Okking operates in compliance with Malaysia's Personal Data Protection Act 2010 (PDPA) and relevant international data protection standards. We take a careful and responsible approach to every aspect of handling our members' personal data.
This Privacy Policy applies to all information collected through the okking.cx website, the okking mobile app (Android APK), and any communications between you and okking via our customer support channels. By using any okking service, you agree to the terms set out in this Privacy Policy.
If you have any questions about how we handle your data, or wish to exercise your rights as a data subject, you may contact our privacy team via live chat on the okking platform or through our support email.
Okking collects your personal information through several means — some provided directly by you during registration, and some collected automatically as you use our platform. Here is a comprehensive overview of the data we collect:
| Data Categories | Information Examples | Collection Method |
|---|---|---|
| Personal Identity | Full name, date of birth, gender, identification card number | Account registration, KYC process |
| Contact Information | Email address, phone number, residential address | Registration form, profile updates |
| Financial Data | Bank name, account number (partial), transaction records | Deposit and withdrawal process |
| Usage Data | Game history, betting records, account activity | Automatic platform usage |
| Technical Data | IP address, device type, web browser, operating system | Server records, cookies |
| KYC Documents | ID card copies, passport, proof of address | Identity verification process |
We only collect information that is genuinely necessary for the stated purposes. okking does not collect sensitive information such as biometric data, medical records, or political views without specific need and your explicit consent.
Every piece of information we collect is used for a clear and lawful purpose. okking will not use your data for purposes unrelated to the services you use without first obtaining your consent.
All data processing by okking is carried out on a valid legal basis — whether based on your consent, contractual necessity, legal obligation, or okking's legitimate interest in operating its business safely and responsibly.
Okking continuously invests in security infrastructure to ensure our members' personal data remains protected at all times. We employ multiple layers of technical and organisational safeguards to prevent unauthorised access, disclosure, alteration, or destruction of your data.
Data Breach Notice: In the event of any data breach affecting your personal information, okking is committed to notifying you within the timeframe required by law and taking appropriate remedial action promptly.
Okking does not sell or rent your personal data to any third party. However, in the course of delivering our services, there are specific situations where we need to share your information with trusted parties. The following are the circumstances under which data sharing occurs:
All third parties who receive okking member data are bound by confidentiality and data protection obligations equal to or exceeding the standards we uphold. okking remains accountable for how your data is handled by the processors we appoint.
The okking platform uses cookies and similar tracking technologies to enhance your experience, ensure account security, and understand how members use our platform. Cookies are small text files stored on your device when you visit the okking website.
You can manage your cookie settings through your web browser settings. Please note that disabling certain cookies may affect the full functionality of the okking platform. For more information on managing cookies, refer to your web browser's help documentation.
Under Malaysia's Personal Data Protection Act 2010 (PDPA), you have certain rights regarding your personal data held by okking. We are committed to respecting and facilitating the exercise of these rights within a reasonable timeframe.
You have the right to request a copy of the personal data we hold about you at any time.
You may request that we correct any inaccurate or incomplete personal data.
In certain circumstances, you may request the deletion of your personal data from our systems.
You have the right to object to the processing of your data for direct marketing purposes at any time.
You may request your data in a machine-readable format for transfer to another service.
You may request that we restrict how we process your data in certain circumstances.
To exercise any of the above rights, contact the okking privacy team via the platform's live chat or our support email. We will process your request within 30 business days. In cases involving complex requests, this period may be extended, and we will notify you in advance.
The okking platform is intended solely for adults aged 18 and above. okking does not knowingly collect, store, or process any personal data from individuals under the age of 18.
If we discover or are notified that we have collected personal data from an individual under the age of 18, we will take immediate steps to delete that data from our systems and close the account in question. Parents or guardians who suspect their child has registered on the okking platform should contact us immediately so that appropriate action can be taken without delay.
Okking employs a range of technical and procedural measures to prevent registration by underage individuals, including age verification during registration and rigorous KYC document checks.
Okking reserves the right to amend this Privacy Policy from time to time to reflect changes in our privacy practices, new legal requirements, or improvements in how we handle data. Whenever a material amendment is made, we will:
We encourage you to review this Privacy Policy periodically. Continued use of the okking platform after any amendments are published will be deemed your acceptance of the latest terms. If you do not agree with the amendments, you may close your account and discontinue use of the platform.
If you have any questions, concerns, or complaints regarding this Privacy Policy or how okking handles your personal data, our privacy team is ready to assist you. We are committed to providing a transparent, accurate, and helpful response to every enquiry received.
You can reach us via:
If you are unsatisfied with our response and believe your privacy rights have been violated, you have the right to lodge a complaint with the Department of Personal Data Protection Malaysia or the relevant regulatory body in your jurisdiction.
We do not merely comply with the law — we go beyond the minimum requirements to ensure your privacy is truly protected.
All your personal and financial data is protected with AES-256 encryption — the same standard used by leading banking institutions worldwide. No one can read your data without the correct encryption key.
The okking identity verification process uses an integrated KYC system with robust privacy protections. Documents you upload are stored in an isolated environment and accessed only by authorised personnel for verification purposes only.
Okking has never and will never sell, rent, or trade members' personal data to advertisers, marketing companies, or any third party unrelated to our services. Your data belongs to you.
All of okking's data handling practices are designed to comply with Malaysia's Personal Data Protection Act 2010 (PDPA). Our compliance team continuously monitors regulatory developments to ensure we remain aligned with the latest requirements.
You have full control over the communications you receive from okking. Unsubscribe from promotional emails at any time via your account panel. Important security and transaction notifications will still be sent to keep your account protected.
The okking Privacy Policy is reviewed periodically by our legal and privacy team. Any changes in the legal landscape or industry practices will be reflected in policy updates published with clear notice to all members.
With robust data protection and a transparent privacy policy, you can enjoy the best entertainment experience at okking without worrying about the security of your personal information.